Training objective:
Accountability training focused on developing a culture of accountability, engagement, and shared responsibility for team results. The training demonstrates how practices used in aviation can help build a culture of ownership, proactivity, and effective collaboration, where employees do not limit themselves to their assigned responsibilities but actively contribute to the quality of processes and outcomes.
Who is it for?
Team leaders, operational managers, managers, coordinators, and professionals responsible for process execution, project and cross-functional teams, as well as quality, production, logistics, and operations departments. It is also designed for organizations looking to increase employee engagement, proactivity, and accountability.
Module 1. Accountability – What Does It Mean in Practice?
Individual and team accountability
Ownership and a sense of influence
The most common barriers to accountability
Examples from aviation
Module 2. One Common Goal Beyond Organizational Silos
Accountability for the entire process
Cross-functional collaboration
Systems thinking
Examples from aviation
Module 3. Proactivity and Raising Concerns
Early response to risks
Responsibility for communication
Escalating issues effectively
Examples from aviation
Module 4. Accountability for Decisions
Making decisions with incomplete information
Prioritizing actions
Supporting the leader
Practical exercises
Module 5. Accountability in Everyday Practice
Good habits of accountable teams
Clear expectations and standards
Building employee engagement
Summary
Duration: 4 hours as standard, with a 2-hour option available. Online or in person.